I love connecting with my clients. I do not call them customers. I just feel “customers” is a one time relationship, you just say “thank you” and “bye” when they check out. Right? When I worked at a high end hair salon for a few years, the term “clients”was used. Our clients would come in every 4 to 12 weeks. We would build relationships with them. I saw the difference in “customers” vs “clients”. I am feeling a strong connection with my clients, I love writing thank you cards to them and sharing our personal stories on hearing loss.
One day, a lady asked me on the social media if I was open to trade our items. She has a hard of hearing toddler, so she wanted deaf awareness t shirts for herself and her daughter. She makes candles. Yes! I love candles! I even love connecting with other people and support their businesses and journeys! I have been falling in love with candles more lately than ever. My uncle would give me candles at Christmas time. Lately, on Saturdays and Sundays, I light my candles during cleaning and productivity hours. I was thrilled that she makes candles! She picked out the shirts and I told her what kind of scents my daughter and I enjoy. We shipped our packages. She even made a donation to Deaf Education. We are alike, we love doing something we are passionate about and we both wrote each other beautiful cards.
When the package arrived, you should have seen the look on my daughter’s face. Her look of complete joy when she saw Lavender candle! We both spray lavender on ourselves every night. Well, I have to spray on her blanket, her stuff animals- every single one of them, her pillow and on her chest. It was my Grandmother Rose’s favorite color and scent. She also gave us Dryer Sheets and Mabel’s Garden candles. They all smelled so good! I even used them during the week not just the weekends! She and her daughter wore their shirts to their audiology appointment for ear molds. What a perfect place to wear them! It warms my heart that my clients are happy with the shirts and expressing their journeys out there. My hope is to open the door for more public awareness in the deaf and hard of hearing community.
Candles are from http://lusterandlore.com/